- Gucci Wallet Serial Number Lookup
- Verify Gucci Serial Number
- Gucci Serial Number List
- Gucci Belt Serial Number
Gucci Founded in Florence, Italy’s leatherworking capital, in 1921, Gucci reinforces its fashion legacy, introducing innovative collections each season. Creative Director since 2015, Alessandro Michele applies a wholly unique, eclectic, and contemporary style, mixing prints, textures and embellishment to create a distinctive, colourful and spontaneous look. Dec 22, 2008 Not sure if ALL items from Gucci have serial numbers, but your Gucci wallet WILL have a hidden serial number. It's usually near the opening of the inside 'bill compartment'. It's tricky and VERY hard to see.
Purchasing Online
Expand AllCollapse AllHow do I shop gucci.com?
There are several ways to browse gucci.com. You may explore our weekly homepage features or visit our navigation bar found at the top of every page. Simply roll your cursor over the relevant section to open a drop-down menu, and then click on the links to visit categories, such as handbags or shoes. Within each category, you will find subcategories to further refine your search and help you locate exactly what you are looking for. If you are looking for a specific item, our search box is located on the upper right hand corner of our page. You may search for products by name, color, category or style. When you have made your selection, select a size and an availability message will appear to indicate the delivery of your item.
Available Now:
To accommodate payment authorization and packaging, please allow up to two business days to obtain shipping information.
Backorder/Pre-order:
Item(s) that are not immediately available will be placed on a priority waiting list and are estimated to ship with free ground service during delivery window provided. Please be aware that they may arrive sooner or later than anticipated. Your credit card will only be charged for backorder/pre-order reservations at the time of shipment.
Item/Size not available: If the item or size you have selected is not available online select “Find in store”. Please note, if no “Find in store” link is given that item is currently unavailable at Gucci locations.
Click on 'add to shopping bag'. Once you are ready to complete your purchase, visit your shopping bag at the top right-hand corner of our screen and click on “Checkout” to be led through the checkout process. If you have any questions or concerns, please contact us by phone at 877.482.2430 or via email at [email protected].
Available Now:
To accommodate payment authorization and packaging, please allow up to two business days to obtain shipping information.
Backorder/Pre-order:
Item(s) that are not immediately available will be placed on a priority waiting list and are estimated to ship with free ground service during delivery window provided. Please be aware that they may arrive sooner or later than anticipated. Your credit card will only be charged for backorder/pre-order reservations at the time of shipment.
Item/Size not available: If the item or size you have selected is not available online select “Find in store”. Please note, if no “Find in store” link is given that item is currently unavailable at Gucci locations.
Click on 'add to shopping bag'. Once you are ready to complete your purchase, visit your shopping bag at the top right-hand corner of our screen and click on “Checkout” to be led through the checkout process. If you have any questions or concerns, please contact us by phone at 877.482.2430 or via email at [email protected].
How do I place an order?
Depending on availability and shipping restrictions, purchases may be made either directly through gucci.com or through the assistance of our online personal shoppers. You can contact us at 877-482-2430 or via email at [email protected]. Voicemails and emails will be responded to within 1-2 business days.
Please note we are available Monday-Friday from 8AM-10PM(EST) and Saturday 9AM-10PM(EST), excluding holidays.
Please note we are available Monday-Friday from 8AM-10PM(EST) and Saturday 9AM-10PM(EST), excluding holidays.
Can I cancel or modify my order?
Preorders and Backorders (except personalized or made-to-order) that have not yet shipped can be cancelled by contacting 877-482-2430 or via email at [email protected], as soon as possible. Orders for items immediately available cannot be cancelled or modified once they have been successfully submitted. We advise you to follow the return instructions included in your package, or refuse the shipment upon delivery, and it will be returned to our attention. Please allow 7 to 10 business days for your refund to be processed once it arrives to our warehouse. Made to order items and personalized items are considered final sale and cannot be returned to gucci.com for a refund. Once a Made to Order has been confirmed, it cannot be cancelled.
What are the benefits of creating a Gucci account?
Creating a Gucci account allows you to:
(1) store multiple shipping and billing addresses to expedite your checkout;
(2) save the contents of your shopping bag for later;
(3) easily access your current order details and history;
(4) save credit card information to expedite checkout;
(5) manage your saved items;
(6) discover recommended items.
(1) store multiple shipping and billing addresses to expedite your checkout;
(2) save the contents of your shopping bag for later;
(3) easily access your current order details and history;
(4) save credit card information to expedite checkout;
(5) manage your saved items;
(6) discover recommended items.
Product Information
Expand AllCollapse AllWhich Gucci products are available for purchase on gucci.com?
Gucci products available for purchase online include handbags, wallets, accessories, shoes, luggage, jewelry, watches, gifts, ready to wear, home collection items and beauty. Products on our website are subject to the following availability.
Available Now:
To accommodate payment authorization and packaging, please allow up to two business days to obtain shipping information.
Backorder/Pre-order:
Item(s) that are not immediately available will be placed on a priority waiting list and are estimated to ship with free ground service during delivery window provided. Please be aware that they may arrive sooner or later than anticipated. Your credit card will only be charged for backorder/pre-order reservations at the time of shipment.
Available Now:
To accommodate payment authorization and packaging, please allow up to two business days to obtain shipping information.
Backorder/Pre-order:
Item(s) that are not immediately available will be placed on a priority waiting list and are estimated to ship with free ground service during delivery window provided. Please be aware that they may arrive sooner or later than anticipated. Your credit card will only be charged for backorder/pre-order reservations at the time of shipment.
Made to Order items: upon receiving your order request, a gucci online sales representative will contact you to collect your payment information and confirm the delivery window of your order. Please note that once a Made to order has successfully been submitted, it cannot be cancelled, modified or returned for a refund.
Item/Size not available: If the item or size you have selected is not available online select “Find in store”. Please note, if no “Find in store” link is given that item is currently unavailable at Gucci locations.
Sale is exclusively available through Gucci outlet locations. Gucci does not offer sales online. For more information, please visit our store locator.
Item/Size not available: If the item or size you have selected is not available online select “Find in store”. Please note, if no “Find in store” link is given that item is currently unavailable at Gucci locations.
Sale is exclusively available through Gucci outlet locations. Gucci does not offer sales online. For more information, please visit our store locator.
How many units of each product may I purchase on gucci.com?
You may purchase up to fiveitems per style depending on the availability. For corporate sales, please check the dedicated section on the website under the Gift section.
What are backorders/pre-orders?
We offer our clients the opportunity to reserve items that are currently in production.
When you order one of these items, you are placed on a priority waiting list to be among the first to receive your selection. Shipping windows are estimated once your size has been selected. Please note, this is an estimate. We do our best to provide expected shipping dates for these items on the product page and during checkout, but please be aware that they may arrive sooner or later than anticipated. Your credit card will only be charged for waiting list items at the time of shipment.
For updates regarding your pre-order, please contact [email protected]. Emails will be responded to within 1-2 business days.
When you order one of these items, you are placed on a priority waiting list to be among the first to receive your selection. Shipping windows are estimated once your size has been selected. Please note, this is an estimate. We do our best to provide expected shipping dates for these items on the product page and during checkout, but please be aware that they may arrive sooner or later than anticipated. Your credit card will only be charged for waiting list items at the time of shipment.
For updates regarding your pre-order, please contact [email protected]. Emails will be responded to within 1-2 business days.
How do I know my size?
Each product page will include a size guide with general recommendations to help determine your best fit.
If you need additional assistance please contact us [email protected].
If you need additional assistance please contact us [email protected].
What is the priority waiting list?
We offer our clients the opportunity to pre-order items that are currently in production or that have sold out and are on back-order.
When you order one of these items, you are placed on a priority waiting list to be among the first to receive your selection once it becomes available. We do our best to provide expected shipping dates for these items on the product page and during checkout, but please be aware that they may arrive sooner or later than anticipated. Your credit card will only be charged for waiting list items at the time of shipment.
When you order one of these items, you are placed on a priority waiting list to be among the first to receive your selection once it becomes available. We do our best to provide expected shipping dates for these items on the product page and during checkout, but please be aware that they may arrive sooner or later than anticipated. Your credit card will only be charged for waiting list items at the time of shipment.
Where do I find items that I have seen in the press/magazines?
For inquiries about Gucci products, please email us at [email protected]. Please include a photo if available. Emails will be responded to within 1-2 business days.
Does Gucci use fur or fur products in its collections?
Starting from SS 2018 collections, we will not produce, promote or publicise any fur items. Fur means any animal skin or part thereof with hair or fur fibers attached thereto, either in its raw or processed state or the pelt of any animal killed for the animal’s fur. Accordingly, to the definition, animal, that cannot be used, include (but is not limited to) the following:
- Mink
- Fox
- Rabbit (except angora)
- Kangaroo
- Karakul Lamb / Astrakan / Swakara
- Raccoon Dog
Gucci is now a member of the Fur Free Retailer.
Payment
Expand AllCollapse AllWhich payment methods do you accept?
Gucci accepts the following forms of payment for online purchases:
(1) visa
(2) mastercard
(3) american express
(4) jcb
(5) discover
(6) paypal
(1) visa
(2) mastercard
(3) american express
(4) jcb
(5) discover
(6) paypal
Please note that your billing address must match the address on your credit card statement. At this time, we do not accept Gucci gift cards.
If payment is not accepted online, please contact your bank for approval of your transaction or select an alternate form of payment. Please note that your billing address, phone number, and email must match the information on your credit card statement.
PayPal is not an acceptable form of payment on Made to Order Décor items.
Gucci gift cards are not accepted online. For more information, please visit our store locator.
When will my credit card be charged?
Items Available Now: To accommodate payment authorization and packaging, please allow up to two business days to obtain shipping information. Your credit card will not be charged at the time you submit your order but will be authorized for $0.00 or $1.00 for verification purposes. The transaction will be charged to your credit card after we have verified your card details, received credit authorization, confirmed availability and prepared your order for shipping.
Items Available for Backorder/Pre-order: Item(s) that are not immediately available will be placed on a priority waiting list and are estimated to ship with free ground service during delivery window provided. Please be aware that they may arrive sooner or later than anticipated. Your credit card will not be charged at the time you submit your order but will be authorized for $0.00 or $1.00 for verification purposes. The transaction will be charged to your credit card after we have received your selection from production and prepared your order for shipping.
Items Available for Backorder/Pre-order: Item(s) that are not immediately available will be placed on a priority waiting list and are estimated to ship with free ground service during delivery window provided. Please be aware that they may arrive sooner or later than anticipated. Your credit card will not be charged at the time you submit your order but will be authorized for $0.00 or $1.00 for verification purposes. The transaction will be charged to your credit card after we have received your selection from production and prepared your order for shipping.
Made to order items require a full upfront payment in order to be processed. Once the order is received on gucci.com, the Gucci Online Sales team will contact you to confirm the order and process the payment.
Can I use multiple methods of payment?
At this time we only accept one (1) form of payment per order.
Will I be charged sales tax?
Gucci charges applicable state, local and county taxes on online transactions. Your on-screen total reflects estimated tax. The actual sales tax will be calculated when your order is shipped and may vary from the estimated tax. For orders shipped to Alabama, Gucci collects the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the Client’s behalf to the Alabama Department of Revenue. Gucci’s program account number is SSU-R010266493.
Shipping & Delivery
Expand AllCollapse AllWhich shipping options are available and what are the shipping fees?
Products on the Gucci website are subject to availability. Once you select a size, if applicable, a message will indicate if that item is available now, backorder, pre-order or is made-to-order.
Available Now:
All orders are processed Monday through Friday, excluding Saturday, Sunday and holidays. Please review your order details carefully before submitting your order.
Shipping methods and fees:
Standard Shipping: free
Delivery time: 3-9 business days from Tuesday to Saturday.
Not available for Alaska, Hawaii, Puerto Rico. Eyebeam serial key.
Express Shipping: free
Delivery time: 2-4 business days from Monday to Friday.
Next Business Day: $35
Available for orders placed by 12PM EST from Monday to Friday.
Not available for Alaska, Hawaii, Puerto Rico.
Gucci cannot be held responsible for any unanticipated delays due to our shipping partners or inclement weather.
Backorder/Pre-Order:
You will be placed on a priority waiting list for item(s) that are not immediately available. Once the item(s) in your order arrive, it will ship with free standard service during the estimated delivery window provided at the time of your order. In most cases, your order will arrive within the stated time frame.
Your credit card will not be charged in full at the time you submit your backorder/pre-order. We will only authorize $1.00 for payment verification purposes. The transaction will be charged to the provided credit card only after we receive your selection from production and your order has shipped.
Made-to-order Décor or DIY Personalized Order:
Please note that you will be charged, in full, at the time you submit your order for made-to-order item(s). All made-to-order and DIY personalized purchases are final sale and cannot be returned. Refer to the estimated delivery window provided at the time of your order.
Beauty and Fragrance:
Due to shipping restrictions, beauty and fragrance can only be shipped via complimentary standard delivery only.
Cancellations/Modifications:
Orders cannot be cancelled or modified once they have been submitted. If you have any questions or concerns, please contact us by phone at 877.482.2430 or via email at [email protected].
Can I ship internationally?
We are currently shipping orders within the continental U.S. and to Alaska, Hawaii and Puerto Rico. We offer express delivery only to Alaska, Hawaii and Puerto Rico, Monday-Friday ($25). To shop online for delivery to another country, click “United States” located at the top left of your screen to change your selection. We invite our clients to visit a local Gucci boutique if shipping is currently unavailable to your location. To locate a Gucci boutique near you, please visit our store locator.
Can I ship to multiple addresses?
We can only ship to one address per order. To ship to multiple addresses, please place a separate order for each location.
Are there any restricted delivery addresses?
A confirmation containing your delivery details will be emailed to you as soon as your item(s) have been shipped. To accommodate payment authorization and packaging, please allow up to 2 business days to receive your shipping confirmation. All orders are processed Monday through Friday, excluding Saturday, Sunday and holidays.
To estimate the total delivery time for immediately available items, please refer to the options available when you select your shipping method at checkout or to the timetable below.
Products that are in stock/available now:
Shipping Method | Delivery Time | Cost |
Standard (deliveries made Tuesday-Saturday) | 2-8 business days | Free |
Express (deliveries made Monday-Friday) | 2-3 business days | Free |
Next Business Day (deliveries made Monday-Friday) | 2-3 business days for orders places by 12PM EST | $35 |
Backorder/Pre-order:
You will be placed on a priority waiting list for item(s) that are not immediately available. Once the item(s) in your order arrive, it will ship with free standard service during the estimated delivery window provided at the time of your order. Please be aware that your order may arrive sooner or later than anticipated. Your credit card will be charged only after we receive your selection from production and your order has shipped.
Made-to-order Décor or DIY Personalized Order:
Please note that you will be charged, in full, at the time you submit your order for made-to-order item(s). All made-to-order and DIY personalized purchases are final sale. Refer to the estimated delivery window provided at the time of your order.
Upon delivery, please ensure that the number of boxes delivered is as stated on the shipment confirmation email.
Is a signature required upon delivery of my order?
We are currently shipping orders within the continental U.S. and to Alaska, Hawaii and Puerto Rico. We offer express delivery only to Alaska, Hawaii and Puerto Rico, Monday-Friday ($25).
To shop online for delivery to another country, click “United States” located at the top left of your screen to change your selection.
We invite our clients to visit a local Gucci boutique if shipping is currently unavailable to your location.
To locate a Gucci boutique near you, please visit our store locator.
Gucci Wallet Serial Number Lookup
How can I track my order?
Gucci will send you several emails during the order process to keep you informed of the status of your purchase. It will take to 1-2 business days to process your order for shipment. Processing time may increase during peak/holiday periods. All orders are processed Monday through Friday, excluding Saturday, Sunday and holidays. A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track your order status. Using a link in your confirmation email, you can also sign up to receive text updates on your delivery status. If you need further assistance tracking your package, please contact FedEx directly at 1-800-GO-FEDEX and provide your tracking number. A final delivery confirmation email will be sent once we receive a delivery notification from FedEx.
When can I expect delivery of my order?
A confirmation containing your delivery details will be emailed to you as soon as your item(s) have been shipped. To accommodate payment authorization and packaging, please allow up to 2 business days to receive your shipping confirmation. All orders are processed Monday through Friday, excluding Saturday, Sunday and holidays.
To estimate the total delivery time for immediately available items, please refer to the options available when you select your shipping method at checkout or to the timetable below.
Products that are in stock/available now:
Shipping Method | Delivery Time | Cost |
Standard (deliveries made Tuesday-Saturday) | 3-7 business days | Free |
Express (deliveries made Monday-Friday) | 3-4 business days | $25 |
Premium Express (deliveries made Monday-Friday) | Sid meier railroads download. 2-3 business days | $35 |
Backorder/Pre-order:
You will be placed on a priority waiting list for item(s) that are not immediately available. Once the item(s) in your order arrive, it will ship with free standard service during the estimated delivery window provided at the time of your order. Please be aware that your order may arrive sooner or later than anticipated. Your credit card will be charged only after we receive your selection from production and your order has shipped.
Made-to-order Décor or DIY Personalized Order:
Please note that you will be charged, in full, at the time you submit your order for made-to-order item(s). All made-to-order and DIY personalized purchases are final sale. Refer to the estimated delivery window provided at the time of your order.
Upon delivery, please ensure that the number of boxes delivered is as stated on the shipment confirmation email.
Returns
Expand AllCollapse AllWhat is your return policy? How many days do I have to return a product?
For online purchases, Gucci will accept merchandise in its original condition for a refund of the purchase price when accompanied by the original invoice.
Return merchandise must be post marked within 30 days from the date of delivery to Gucci.com or returned to a Gucci boutique within the United States. However, all PayPal purchases must be returned exclusively to Gucci.com. Online purchases may not be returned or exchanged at Gucci outlet stores, department stores or other wholesale distributors.
Corporate gifts must be returned exclusively to Gucci.com within 10 days from the date of delivery.
Beauty products may be returned if unopened and in the original cellophane wrapping within 10 days from the date of delivery.
We recommend utilizing the prepaid label included within the package, if for any reason you are unable to locate this prepaid label please email us at [email protected] or call 877.482.2430. Gucci will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled or damaged (i) prior to acceptance by FedEx when utilizing the prepaid label provided by Gucci or (ii) in the event that the prepaid label provided by Gucci is not used for the return shipment.
Merchandise that has been worn, used, altered or damaged will not be accepted. Certain items such as jewelry, watches, sunglasses, and ready-to-wear are shipped with a return tag attached. Returns on these specific items will only be honored if the label remains intact.
Gucci reserves the right to refuse return of any merchandise that does not meet the above return requirements in Gucci’s sole discretion.
Merchandise returned to Gucci.com will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as was utilized for payment. Please note the original shipping charges incurred at the time of purchase are non-refundable.
For updates regarding your return, please contact [email protected] and include the return tracking number. Emails will be responded to within 1-2 business days.
Made to Order items: upon receiving your order request, a gucci online sales representative will contact you to collect your payment information and confirm the delivery window of your order. Please note that once a Made to order has successfully been submitted, it cannot be cancelled, modified or returned for a refund.
How do I return an item?
Easy-to-follow return instructions are included with each shipment. We recommend utilizing the complimentary return label included in your shipments should you wish to return an item. Gucci will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled, or damaged (i) prior to acceptance by FedEx when utilizing the prepaid label provided by Gucci or (ii) in the event that the prepaid label provided by Gucci is not used for the return shipment. If for any reason you are unable to locate your pre-paid label, please email us at [email protected] or call 877.482.2430.
How long does it take for a refund to be issued?
Merchandise returned to Gucci.com will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued to the form of payment that was utilized for the purchase. For Visa, Mastercard, American Express, Discover and pre-paid gift cards, we will reimburse the card used. Please note the original shipping charges incurred at the time of purchase are non-refundable.
Are delivery charges refundable?
Original shipping charges incurred at the time of purchase are non-refundable.
Can I return an item that I bought online to a Gucci boutique?
Items purchased online can be returned at no charge in any of our Gucci boutiques within the United States. However, corporate gifts, and any PayPal purchases must be returned exclusively to Gucci.com. The original invoice must accompany all returns and exchanges. Online purchases may not be returned or exchanged at Gucci outlet stores, department stores or other wholesale distributors. Please note that shipping costs will not be subject to refund and that a different return policy may be applicable for in-store purchases. To locate a store near you, please visit our store locator.
Home Décor items, such as chairs or items with non-standard dimensions, may require special return instructions. Please contact Gucci Customer Care at 877-482-2430 or via email at [email protected]
Made to orders are considered final sale and cannot be cancelled, modified or returned.
How do you exchange an item with gucci.com?
Gucci.com cannot accommodate automatic exchanges at this time. Please return the original item for a refund using the return instructions provided in your shipment and a new purchase can then be placed on Gucci.com. Please note that new orders are subject to merchandise availability.
Merchandise returned to Gucci.com will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as was utilized for payment. Please note the original shipping charges incurred at the time of purchase are non-refundable.
Merchandise returned to Gucci.com will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as was utilized for payment. Please note the original shipping charges incurred at the time of purchase are non-refundable.
Can I exchange or return an item gifted to me by someone else?
Gift items purchased on Gucci.com may be returned. However, refunds may only be issued to the same credit card used for original payment.
Gucci.com cannot accommodate automatic exchanges at this time. Please return the original item for a refund using the return instructions provided in your shipment and a new purchase can then be placed on Gucci.com. Please note that new orders are subject to merchandise availability.
Merchandise returned to Gucci.com will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as was utilized for payment. Please note the original shipping charges incurred at the time of purchase are non-refundable.
Gucci.com cannot accommodate automatic exchanges at this time. Please return the original item for a refund using the return instructions provided in your shipment and a new purchase can then be placed on Gucci.com. Please note that new orders are subject to merchandise availability.
Merchandise returned to Gucci.com will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as was utilized for payment. Please note the original shipping charges incurred at the time of purchase are non-refundable.
Can I return a personalized item?
Withdrawals, cancellations, exchanges or returns are not accepted for orders of customized products.
Gifts
Expand AllCollapse AllHow do I send a gift?
During your online checkout, you will have the option to include a personalized gift message and exclude the price from the order invoice. All Gucci.com orders come with complimentary gift wrap.
Can I get my purchase gift-wrapped?
All Gucci.com orders come with complimentary gift wrap which includes a signature Gucci gift box tied with a Gucci satin ribbon. Gucci gift boxes are only available for products 18' x 18' x 8' and smaller. During your online checkout, you will have the option to include a personalized gift message and exclude the price from the order invoice.
Can I order corporate gifts on the website?
Gucci's corporate gift service is designed exclusively for eligible organizations to purchase selected Gucci merchandise from Gucci.com to be used for corporate gifts, awards and recognition programs. In order to be deemed eligible for the corporate gift service, an organization must be registered and in good standing with its applicable state of organization, and must demonstrate that the Gucci corporate gifts will be used solely for the purposes described above. Gucci reserves the right to request or review any such information and/or documentation as may be necessary, in Gucci's sole discretion, to verify an organization's eligibility.
All corporate gifts are subject to availability and Gucci reserves the right to limit the quantity of merchandise sold to any organization. The minimum corporate gift order is five (5) items. The corporate gift service may not be used for personal purchases and Gucci merchandise may not be purchased for resale.
Gucci's return conditions apply to all corporate gifts. Please also refer to our personalization terms for details regarding personalized corporate gifts. Gucci will only accept returns from the eligible organization purchasing the corporate gifts and cannot accept returns or exchanges from any other recipient of any corporate gift. For inquiries related to our corporate gift service, please contact us at [email protected].
For full terms and conditions applicable to corporate gifts, please contact [email protected].
All corporate gifts are subject to availability and Gucci reserves the right to limit the quantity of merchandise sold to any organization. The minimum corporate gift order is five (5) items. The corporate gift service may not be used for personal purchases and Gucci merchandise may not be purchased for resale.
Gucci's return conditions apply to all corporate gifts. Please also refer to our personalization terms for details regarding personalized corporate gifts. Gucci will only accept returns from the eligible organization purchasing the corporate gifts and cannot accept returns or exchanges from any other recipient of any corporate gift. For inquiries related to our corporate gift service, please contact us at [email protected].
For full terms and conditions applicable to corporate gifts, please contact [email protected].
Care & Repair
Expand AllCollapse AllHow do I repair an item?
Gucci offers a repair service for Gucci products purchased from Gucci.com, any Gucci boutique or any other Gucci-authorized retailer. Products may be brought to any authorized point of distribution in the U.S. or mailed to the appropriate address below: Handbag, Shoes and Luggage Repairs Attn: GAI Fashion Repairs
50 Hartz Way
Secaucus, New Jersey 07094
[email protected]
tel 800.234.8224
Jewelry and Watch Repairs*
East coast:
GTS 50 Hartz Way
Secaucus, NJ 07094
tel 1.866.692.8244
IL, MO, IA, WI, MN, OH, KY, MI:
Glezer Kraus
6677 N. Lincoln Ave
Lincolnwood, IL 60712
tel 847.673.8050
TX, NM, AR, OK, KS, CO:
Atelier
5444 Westheimer STE 1550
Houston TX 77056
tel 713.965.9209
CA, NV, AZ, UT, OR, WA, ID, WY, ND, SD, NE:
Robert Guenther Service
210 Post Street #802
San Francisco, CA 94108
tel 415.433.2874
* For timepiece repairs, please also include your limited timepiece warranty card. Please refer to our timepiece warranty. Please enclose a detailed repair request, your contact information, and original sales slip with your item. For watch repairs, please also include your watch warranty card. We recommend that you package the item securely and ship it via insured mail. Please allow 2-4 weeks for a repair assessment. Detailed repair information and repair charge estimate will be sent to you once the assessment has been completed. from Gucci.com, any Gucci boutique or any other Gucci-authorized retailer. Products may be brought to any authorized point of distribution in the U.S. or mailed to the appropriate address below: Handbag, Shoes, Jewelry and Luggage Repairs Attn: GAI Fashion Repairs 50 Hartz Way Secaucus, New Jersey 07094 [email protected] tel 800.234.8224 Sunglass Customer Service Safilo Group 801 Jefferson Road Parsippany, NJ 07054 tel 800.850.3919 *Watch Repairs East coast: GTS 50 Hartz Way Secaucus, NJ 07094 tel 1.866.692.8244 IL, MO, IA, WI, MN, OH, KY, MI: Glezer Kraus 6677 N. Lincoln Ave Lincolnwood, IL 60712 tel 847.673.8050 TX, NM, AR, OK, KS, CO: Atelier 5444 Westheimer STE 1550 Houston TX 77056 tel 713.965.9209 CA, NV, AZ, UT, OR, WA, ID, WY, ND, SD, NE: Robert Guenther Service 210 Post Street #802 San Francisco, CA 94108 tel 415.433.2874 Please enclose a detailed repair request, your contact information, and original sales slip with your item. For watch repairs, please also include your watch warranty card. We recommend that you package the item securely and ship it via insured mail. Please allow 2-4 weeks for a repair assessment. Detailed repair information and repair charge estimate will be sent to you once the assessment has been completed.
50 Hartz Way
Secaucus, New Jersey 07094
[email protected]
tel 800.234.8224
Jewelry and Watch Repairs*
East coast:
GTS 50 Hartz Way
Secaucus, NJ 07094
tel 1.866.692.8244
IL, MO, IA, WI, MN, OH, KY, MI:
Glezer Kraus
6677 N. Lincoln Ave
Lincolnwood, IL 60712
tel 847.673.8050
TX, NM, AR, OK, KS, CO:
Atelier
5444 Westheimer STE 1550
Houston TX 77056
tel 713.965.9209
CA, NV, AZ, UT, OR, WA, ID, WY, ND, SD, NE:
Robert Guenther Service
210 Post Street #802
San Francisco, CA 94108
tel 415.433.2874
* For timepiece repairs, please also include your limited timepiece warranty card. Please refer to our timepiece warranty. Please enclose a detailed repair request, your contact information, and original sales slip with your item. For watch repairs, please also include your watch warranty card. We recommend that you package the item securely and ship it via insured mail. Please allow 2-4 weeks for a repair assessment. Detailed repair information and repair charge estimate will be sent to you once the assessment has been completed. from Gucci.com, any Gucci boutique or any other Gucci-authorized retailer. Products may be brought to any authorized point of distribution in the U.S. or mailed to the appropriate address below: Handbag, Shoes, Jewelry and Luggage Repairs Attn: GAI Fashion Repairs 50 Hartz Way Secaucus, New Jersey 07094 [email protected] tel 800.234.8224 Sunglass Customer Service Safilo Group 801 Jefferson Road Parsippany, NJ 07054 tel 800.850.3919 *Watch Repairs East coast: GTS 50 Hartz Way Secaucus, NJ 07094 tel 1.866.692.8244 IL, MO, IA, WI, MN, OH, KY, MI: Glezer Kraus 6677 N. Lincoln Ave Lincolnwood, IL 60712 tel 847.673.8050 TX, NM, AR, OK, KS, CO: Atelier 5444 Westheimer STE 1550 Houston TX 77056 tel 713.965.9209 CA, NV, AZ, UT, OR, WA, ID, WY, ND, SD, NE: Robert Guenther Service 210 Post Street #802 San Francisco, CA 94108 tel 415.433.2874 Please enclose a detailed repair request, your contact information, and original sales slip with your item. For watch repairs, please also include your watch warranty card. We recommend that you package the item securely and ship it via insured mail. Please allow 2-4 weeks for a repair assessment. Detailed repair information and repair charge estimate will be sent to you once the assessment has been completed.
Where can I find instructions on how to use my watch and its warranty?
You may find instructions on how to use your Gucci watch:at this link.
A limited warranty card and booklet is accompanied with each Gucci watch purchase. Warranties are valid for two years. Our limited warranties cover all manufacturing and mechanical defects, excluding malfunction or deterioration resulting from accidents or negligence. Authorized Gucci service centers listed in the warranty booklet will, at their discretion, repair or replace any component needed to restore the timepiece to full working order. Complete warranty information is provided in the warranty booklet upon purchase or you can write to Gucci for a copy of the warranty before you make a purchase. Send your warranty requests to:
G.O.S 50 Hartz Way Secaucus, NJ 07094, United States
G.O.S 50 Hartz Way Secaucus, NJ 07094, United States
Verify Gucci Serial Number
Can I go to a Gucci boutique for alterations?
Please contact your nearest Gucci boutique to inquire about alterations for products purchased from Gucci.com. To locate your nearest Gucci boutique, please visit our store locator.
Where can I find a list of Gucci retailers and service centers for my jewellery or watch?
You may find a list of all retailers and service centers for Gucci jewelry and watches here.
Product Authenticity
Expand AllCollapse AllWhere can I buy authentic Gucci products?
Authentic Gucci products are exclusively sold through a network of directly operated Gucci boutiques, a small number of authorized franchisees, department and specialty stores and on Gucci.com. Sale is exclusively available through Gucci outlet locations and Gucci does not offer sales online. A complete list of Gucci boutiques is published at http://www.gucci.com/us/en/store-finder.
Counterfeit Gucci products are frequently offered for sale on websites published at domain names containing the Gucci trademark - or slight variations thereof - together with descriptive or generic terms, such as “bag”, “shop”, “store” and even words such as “official” or 'authentic'. These website address names are deliberately selected by counterfeiters, as mentioned above, to mislead online shoppers as to the source and reliability of the products promoted on their websites. To report, please contact [email protected].
Counterfeit Gucci products are frequently offered for sale on websites published at domain names containing the Gucci trademark - or slight variations thereof - together with descriptive or generic terms, such as “bag”, “shop”, “store” and even words such as “official” or 'authentic'. These website address names are deliberately selected by counterfeiters, as mentioned above, to mislead online shoppers as to the source and reliability of the products promoted on their websites. To report, please contact [email protected].
Does Gucci gurantee the authenticity of all products sold on gucci.com?
Yes, we guarantee the authenticity of all products purchased on Gucci.com.
Authentic Gucci products are exclusively sold through a network of directly operated Gucci boutiques, a small number of authorized franchisees, department and specialty stores and on Gucci.com. Sale is exclusively available through Gucci outlet locations and Gucci does not offer sales online. A complete list of Gucci boutiques is published at http://www.gucci.com/us/en/store-finder.
Counterfeit Gucci products are frequently offered for sale on websites published at domain names containing the Gucci trademark - or slight variations thereof - together with descriptive or generic terms, such as “bag”, “shop”, “store” and even words such as “official” or 'authentic'. These website address names are deliberately selected by counterfeiters, as mentioned above, to mislead online shoppers as to the source and reliability of the products promoted on their websites. To report, please contact [email protected].
Gucci products are crafted with the highest quality materials, design and workmanship. “Made in Italy” is an integral part of the essence of Gucci. It is a cultural approach, a know-how that took generations to build, and a genuine mission that has allowed Gucci to become one of the world’s most desirable luxury fashion brands. All Gucci products are made in Italy, except timepieces, which are made in Switzerland, and fragrances, which are made in the EU.
Authentic Gucci products are exclusively sold through a network of directly operated Gucci boutiques, a small number of authorized franchisees, department and specialty stores and on Gucci.com. Sale is exclusively available through Gucci outlet locations and Gucci does not offer sales online. A complete list of Gucci boutiques is published at http://www.gucci.com/us/en/store-finder.
Counterfeit Gucci products are frequently offered for sale on websites published at domain names containing the Gucci trademark - or slight variations thereof - together with descriptive or generic terms, such as “bag”, “shop”, “store” and even words such as “official” or 'authentic'. These website address names are deliberately selected by counterfeiters, as mentioned above, to mislead online shoppers as to the source and reliability of the products promoted on their websites. To report, please contact [email protected].
Gucci products are crafted with the highest quality materials, design and workmanship. “Made in Italy” is an integral part of the essence of Gucci. It is a cultural approach, a know-how that took generations to build, and a genuine mission that has allowed Gucci to become one of the world’s most desirable luxury fashion brands. All Gucci products are made in Italy, except timepieces, which are made in Switzerland, and fragrances, which are made in the EU.
What are counterfeits?
Counterfeit Gucci products are replicas or imitations of authentic Gucci products that are aimed at misleading consumers into believing that they are authentic products. Counterfeit products are of poor quality, but are sometimes offered for sale at high prices in order to mislead online shoppers. Such products lack the quality, the details and the workmanship which characterize authentic Gucci goods.
Authentic Gucci products are exclusively sold through a network of directly operated Gucci boutiques, a small number of authorized franchisees, department and specialty stores and on Gucci.com. Sale is exclusively available through Gucci outlet locations and Gucci does not offer sales online. A complete list of Gucci boutiques is published at http://www.gucci.com/us/en/store-finder.
Authentic Gucci products are exclusively sold through a network of directly operated Gucci boutiques, a small number of authorized franchisees, department and specialty stores and on Gucci.com. Sale is exclusively available through Gucci outlet locations and Gucci does not offer sales online. A complete list of Gucci boutiques is published at http://www.gucci.com/us/en/store-finder.
How can I identify a fake Gucci website?
Authentic Gucci products are exclusively sold through a network of directly operated Gucci boutiques, a small number of authorized franchisees, department and specialty stores and on Gucci.com. Sale is exclusively available through Gucci outlet locations and Gucci does not offer sales online.
Counterfeit Gucci products are frequently offered for sale on websites published at domain names containing the Gucci trademark - or slight variations thereof - together with descriptive or generic terms, such as “bag”, “shop”, “store” and even words such as “official” or 'authentic'. These website address names are deliberately selected by counterfeiters, as mentioned above, to mislead online shoppers as to the source and reliability of the products promoted on their websites. To report, please contact [email protected].
Sale is exclusively available through Gucci outlet locations. Gucci does not offer sales online. A complete list of Gucci boutiques is published at http://www.gucci.com/us/en/store-finder.
Counterfeit Gucci products are frequently offered for sale on websites published at domain names containing the Gucci trademark - or slight variations thereof - together with descriptive or generic terms, such as “bag”, “shop”, “store” and even words such as “official” or 'authentic'. These website address names are deliberately selected by counterfeiters, as mentioned above, to mislead online shoppers as to the source and reliability of the products promoted on their websites. To report, please contact [email protected].
Sale is exclusively available through Gucci outlet locations. Gucci does not offer sales online. A complete list of Gucci boutiques is published at http://www.gucci.com/us/en/store-finder.
How can I report counterfeits?
To report counterfeit Gucci products or suspect websites to Gucci, please send an email to [email protected]. Please provide as much descriptive information as possible about the products or the website, such as the location of the products, the seller of the products, the type of products, the website address, etc. We appreciate your help in our battle against counterfeiting.
Gucci Serial Number List
Contact Us
Expand AllCollapse AllContact Us
For any inquiries related to products or online orders please contact us at 877-482-2430 or via email at [email protected]. Please note we are available Monday-Friday from 8AM-10PM(EST) and Saturday 9AM-10PM(EST), excluding holidays. For existing orders, please include your order number and a callback phone number. For product inquiries, please include the style number and size if applicable.
As explained in the privacy policy, you may unsubscribe at any time to withdraw your consent to receive Gucci electronic communication.
As explained in the privacy policy, you may unsubscribe at any time to withdraw your consent to receive Gucci electronic communication.
Gucci Belt Serial Number
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Gucci Leather Applique and Fabric Handbag/Beautifully Made/With Serial Number
Pre-OwnedTop Rated PlusBuy It NowFrom United StatesCustoms services and international tracking providedVintage Authentic Gucci purse Beige with Serial Number
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